Ask the questions
that matter to you.
Our age range is 10–17. You do not need to be a professional to ask a question. Contact us to discuss the service scope and the appropriate next step.
About AlexandraA thoughtful start.
A thoughtful start.
An informed conversation.
Alexandra Children’s Home is for children and young people aged 10–17. Anyone can make an enquiry, including young people, families, carers and professionals.
Service information
Ask the questions
- Understanding the service
- Ask about the type of provision, current arrangements and what is included. A general enquiry does not confirm suitability or availability.
- Age range
- Children and young people aged 10–17.
- Who can enquire
- Anyone can enquire. General questions are welcome from young people, families, carers and professionals.
- Families and carers
- You can use our main email address to ask a general question or request information about the appropriate next step.
- Professional enquiries
- Start with your role, organisation and a brief general question. Ask for the appropriate process before sharing case information.
- Service boundaries
- This website is not a referral portal, an emergency service or confirmation that a placement is available.
Our approachSmall interactions.
Small interactions.
Meaningful expectations.
A thoughtful approach begins with how people are spoken to, how questions are answered and how concerns are heard.
The values describe clear expectations for respect, listening, consistency and working together. They are intended to be practical and understandable, rather than a set of abstract statements.
Read the values
AccountabilityClear information.
Clear information.
Room for questions.
Alexandra Children’s Home is operated by Alexandra Children’s Home Ltd, company number 15904563.
- Registered office
- 148 Cranbrook Road, Ilford, Essex, England, IG1 4LZ
- Company record
- View the Companies House record for company 15904563
This is the company’s registered office address. It is not presented as the care home’s location or a visitor address.
Questions, feedback and complaints use the same main contact address: info@alexandrachildrenshome.co.uk. Please address complaints to the Complaints Officer.
Start a conversationA question is a good
A question is a good
place to begin.
For information about Alexandra, our approach or the right next step, send a general enquiry. Please leave out personal information about children.