A thoughtful approach to care, with respect, listening and individuality at its heart.
Whether you have a general question, a professional enquiry or something you want to raise, start here.
Find out how to ask about the organisation, service scope and next steps.
Read about Alexandra
Explore a framework of respect, listening and thoughtful everyday conduct.
Explore our values
Use one clear contact point for questions, feedback, concerns and complaints.
Contact AlexandraChildren and young people deserve to be treated as individuals, spoken to with respect and given space to express what matters to them.
Our approach puts those principles at the centre of everyday interactions: listening carefully, explaining clearly and recognising that different people need different kinds of support.
What our values meanGeneral enquiries, feedback and non-urgent complaints can be sent to our main email address. If a child is in immediate danger, use the urgent-help guidance instead of waiting for an email reply.
For information about Alexandra, our approach or the right next step, send a general enquiry. Please leave out personal information about children.
